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HSBC Bank Job Circular

HSBC Bank Job Circular

FATCA Officer, Customer Due Diligence, HSBC Operations, Services and Technology (HOST)

Some careers shine brighter than others. If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC Operations, Services and Technology is a pivotal part of the Group, providing essential operational and technical support to our global businesses and helping improve customer service and efficiency. Operations, Services and Technology combines global expertise and technology to help keep us ahead of the competition.

Business Services is a leader in the development of services and processes that are designed around the customer and enable the firm to demonstrate to regulators that its processes and ways of working will deliver consistently high standards of compliance. Every day, customers all over the world are paying bills, buying homes and setting up companies and every day, Business Services teams are making sure all this happens smoothly.

Officer, Global Trade and Receivables Finance (GTRF), Commercial Banking (CMB).

In this role, you will:

  • To deliver superior customer service by driving operational performance
  • Support any key organizational strategic initiatives to help in operationalising the product development and business improvements
  • Manage Business operations which has a significant scale of operational size along with complexity of transactions involved
  • Develop and maintain strong working relationships with internal and external stakeholders
  • Act as a Services champion to ensure that key objectives are prioritised appropriately
  • Ensure positive client experiences through support, trade advice and best practices in relation to GTRF transactions
  • Take personal responsibility for understanding and agreeing performance expectations, completing the necessary mandatory training and developing the levels of capability and competence needed to be effective in the role
  • Support achievement of the HSBC vision, Values, goals and culture in personal behaviour, actions and decision

To be successful in this role, you should meet the following requirements:

  • Graduate from a public/private university
  • Graduate from a public/private university
  • Minimum experience in banking operations particularly in trade
  • Knowledge on trade related guidelines and policies
  • Clear ability to delicately handle and resolve inter/intra departmental issues, developed on the job and through attendance on appropriate training programs/attachments
  • Good interpersonal, communications, negotiation and analytical skills
  • Must be Bangladeshi citizen

Please apply with your updated CV on or before 10 February 2017.

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